LongevityHub Pro
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Refund Policy

Last updated: January 2025

1. 14-Day Money-Back Guarantee

We stand behind LongevityHub Pro. If you're not satisfied with your subscription for any reason, you may request a full refund within 14 days of your initial paid subscription. No questions asked — we'd just appreciate your feedback so we can improve.

2. Eligibility

  • The refund request must be submitted within 14 calendar days of your first paid charge (monthly or annual).
  • Applies to your first paid billing cycle only. Renewals and subsequent billing cycles are not eligible under this guarantee.
  • Free trial periods are not charged and therefore do not require a refund — simply cancel before the trial ends.
  • Refunds are issued to the original payment method, processed by our payment provider Lemon Squeezy.

3. How to Request a Refund

To request a refund, please contact our team from the email address associated with your account. Include:

  • The email address on your LongevityHub Pro account
  • The date of your subscription purchase
  • (Optional) A brief note on why you're requesting a refund — feedback helps us improve

We aim to respond within 2 business days. Once approved, refunds typically appear on your statement within 5–10 business days, depending on your bank or card issuer.

4. What Happens After a Refund

Once a refund is issued, your subscription is cancelled and access to LongevityHub Pro ends immediately. You're welcome to start a new free trial or subscribe again in the future.

5. Renewals and Cancellations

Subscriptions renew automatically at the end of each billing period. You can cancel anytime from Settings → Billing to prevent the next renewal. Cancelling stops future charges but does not retroactively refund the current billing period (outside the 14-day window above), except where required by applicable consumer-protection law.

6. Statutory Rights

This Refund Policy is offered in addition to, and does not limit, any statutory rights you have under applicable consumer-protection law (including the EU 14-day cooling-off right for consumers).

7. Contact Us

Questions about refunds or billing? Visit our Contact page to get in touch.

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